Event Parking Lead Supervisor - Part Time

Become a part of the team behind the team.

As employees of the Portland Trail Blazers at the Rose Quarter, we do more than basketball. We are blazing trails toward winning championships on and off the court. 

We are pioneers and innovators. We look for people who push boundaries, who dream, who are committed to inclusivity – who want to contribute to Rip City! 

We’re bringing our parking operations in-house for the first time — and that means we’re building a brand-new team from the ground up. This is a unique opportunity to be part of an exciting transition and help shape how parking runs at our venue. Whether you're leading a crew, welcoming guests, or keeping things moving outside, you’ll play a key role in creating a smooth, safe, and positive experience for everyone who visits.

As our Event Parking Lead Supervisor, you will support the Parking team by leading and coordinating supervisors and other staff to ensure efficient staffing, equipment deployment, and traffic flow during events. The Parking Lead Supervisor will oversee daily operations, provide training and guidance, and ensure all procedures and safety standards are followed.

IMPORTANT DATES: Interviews for this position are expected to take place during the week of July 21, 2025. If you are selected to move on to the interview stage, further details will be provided via email.

DAY-TO-DAY: 

• Plan and schedule supervisor shifts and staffing assignments to ensure smooth event operations
• Train and guide supervisors and team members on their responsibilities and proper equipment usage
• Coordinate supervisor team efforts, managing break coverage, timelines, and deployment of equipment
• Support pre-shift planning by reviewing new assignments and confirming event details with the event lead
• Position team members strategically to support safe and efficient pedestrian and vehicle flow
• Assign and manage active work orders, making real-time adjustments based on team capabilities
• Make labor decisions during the shift, including early dismissals or redeploying staff as needed
• Ensure all team members accurately use the timekeeping system
• Enforce safety protocols and department policies at all times
• Oversee equipment setup and confirm signage and materials are in place for ingress and egress periods
• Lead pre- and post-shift briefings for Supervisors, Leads, and event staff
• Facilitate emergency procedures when necessary
• Submit a nightly evaluation summarizing key issues, wins, and observations
• Maintain expert-level knowledge of the venue, equipment, the surrounding campus, and parking areas to support both guests and staff

WE’D LIKE TO HEAR FROM YOU IF YOU:

• Are at least 18 years of age or older
• Have a valid driver’s license
• Have demonstrated customer service experience
• Have one year of Rose Quarter parking operation experience
• Have the ability to work a flexible, event-based schedule, including nights, weekends, and sometimes holidays
• Are able to understand and communicate conversational English; including following verbal and written direction
• Demonstrate effective interpersonal and oral communication skills
• Can be on your feet and moving around the venue and Rose Quarter campus for several hours at a time
• Demonstrate the ability to work as a team with people of different backgrounds and abilities

WE’D BE THRILLED IF YOU ALSO HAVE:

• At least one year of supervision or leadwork experience
• At least two years of customer service experience
• At least two years of parking-related experience

Offers of employment are conditional upon the successful results of an individual background check. We consider qualified applicants with criminal histories and review results on an individual basis.

The Portland Trail Blazers at the Rose Quarter embraces diversity and inclusion. We celebrate individual expression and uniqueness on our campus. We do not tolerate harassment or discrimination. We are committed to hiring individuals that reflect the community we serve without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information, or other legally protected characteristics. We are an equal opportunity employer.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

PERKS: 

We invest in our employees inside and outside of work. The perks we offer for our part-time teammates include:

• Target Salary: $26 per hour
• Retirement Plan
• Flexible Work-schedule
• Wellness Perk – Employee Assistance Program (EAP)
• Free Parking in Aegean + Discounted Mass Transit Passes (50% off)
• Discounted tickets for select concerts/shows
• Ongoing Learning & Development