Premium Concierge - Part-Time

Become a part of the team behind the team.

As employees of the Portland Trail Blazers at the Rose Quarter, we do more than basketball. We are blazing trails toward winning championships on and off the court. 

We are pioneers and innovators. We look for people who push boundaries, who dream, who are committed to inclusivity – who want to contribute to Rip City!

Your New Role:

As our Premium Concierge, you play a key role in creating lasting memories while interacting with our guests and fans during Trail Blazer games, concerts, and the wide variety of events that come through our Moda Center. Your daily tasks and responsibilities will include providing a seamless experience to our premium clients through assistance with ticketing, providing directions, answering questions, and maintaining exclusivity for all premium levels of our arena.

What Matters Most:

• You greet our guests with a warm welcome and provide directional assistance and crowd control.
• You create a hospitable and inclusive environment for guests of all backgrounds and abilities.
• You keep our guests safe by ensuring all are following our building policies.
• You operate and navigate systems like TicketMaster and Archtics, Trail Blazers App, iOS and Android.
• You meet the requirements of the position outlined below.

You're Qualified If You:

• Are at least 18 years of age.
• Are able to operate a computer and work within multiple systems.
• Have experience in a customer-facing role
• Demonstrate the capability to work effectively as a team with people of diverse backgrounds and abilities.
• Understand and communicate in conversational English, including following verbal and written direction and possess effective social and oral communication skills.
• Are available to work flexible hours, including evenings, weekends, and occasionally holidays, with a typical call time of 5pm, and meet our minimum availability requirement.

Perks We Offer You:

• Pay: $18.46 per hour
• Discounted tickets for select concerts/shows.
• Wellness initiatives including our Employee Assistance Program.
• Free Parking in Aegean + Discounted Mass Transit Passes (50% off)
• Flexible scheduling, working with your availability

Offers of employment are conditional upon the successful results of a background investigation. We consider qualified applicants with criminal histories and review results on an individual basis.

The Portland Trail Blazers at the Rose Quarter embraces diversity and inclusion. We celebrate individual expression and uniqueness on our campus. We do not tolerate harassment or discrimination. We are committed to hiring individuals that reflect the community we serve without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information, or other legally protected characteristics. We are an equal opportunity employer.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.