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Box Office Supervisor - Part Time

Brand: Rip City Management
Category: Venue Operations
Department: Ticket Operations
Job Type: Part-Time Event
Date Posted:

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Description

Become a part of the team behind the team.

 

As employees of the Portland Trail Blazers at the Rose Quarter, we do more than basketball. We are blazing trails toward winning championships on and off the court. 

 

We are pioneers and innovators. We look for people who push boundaries, who dream, who are committed to inclusivity – who want to contribute to Rip City!

 

Your New Role: Whether our guests are here to see their favorite player on the court or their favorite artist light up the stage, you contribute to making their night extraordinary.

Whether our guests are attending a game to see their favorite player on the court or their favorite artist Illuminate the stage, as our Box Office Supervisor, you will lead all aspects of the Box Office Ticket Seller shift, along with greeting and assisting guests of the Rose Quarter with all event ticket purchases while accurately handling monetary transactions.

 

Day to Day:

  • Selling tickets for all events at the Rose Quarter when necessary.
  • Resolving ticket problems.
  • Preparing cash bags for Ticket Sellers.
  • Maintaining safety while working with 50% sitting and 50% bending/walking
  • Answering questions, providing direction, and interacting with customers via phone
  • Preparing and reconciling ticket set-ups for outside sales at the Veterans Memorial Coliseum.
  • Assisting in updating event information books.
  • Reading detailed CAD drawings.
  • Directing and greeting guests in Box Office lobby.
  • Assisting guests with special needs.

 

            

THIS ROLE IS A MATCH FOR YOU IF:

  • You have some ticket system knowledge is preferred.
  • You have a minimum of 3 years of supervisory experience with a strong customer service background.
  • You are available to work flexible hours, including evenings, weekends, and occasionally holidays, and meet our minimum availability requirement.
  • You demonstrate effective interpersonal and oral communication skills
  • You are at least 18 years of age.
  • You demonstrate accurate cash handling and monetary transactions
  • You can understand and communicate in conversational English, including following verbal and written directions.
  • You possess effective social and oral communication skills.
  • You demonstrate the ability to work in a team with diverse backgrounds and abilities.
  • You have computer proficiency and can work most of your shift sitting with 25% bending and walking.
  • The ability to rotate duties as needed and perform other reasonable job-related duties.

 

 

Perks We Offer You:

  • Starting rate of $21.06 per hour.
  • Referral bonus of $100 for every person you refer who gets hired and continues to work with us! 
  • Discounted tickets to Blazer games, select Rose Quarter events, and Regal Cinema.
  • Wellness initiatives including our Employee Assistance Program
  • 50/50 TriMet Discount Program
    • 50% off monthly TriMet passes.

  

Offers of employment are conditional upon the successful results of an individual background check. We consider qualified applicants with criminal histories and review results on an individual basis.  

The Portland Trail Blazers at the Rose Quarter embraces diversity and inclusion. We celebrate individual expression and uniqueness on our campus. We do not tolerate harassment or discrimination. We are committed to hiring individuals that reflect the community we serve without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information or other legally protected characteristics. We are an equal-opportunity employer.   

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.   

 

 

 

 

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